The Partnership
An ecommerce expert. In your corner. Every month.
Close, ongoing 1:1 support for founder-led product brands who are done figuring it out alone.
Running a product business online is a lot...
There's always something to look at, something to fix, something you're not quite sure about. A new Shopify update. An email flow that stopped working. A homepage that feels off but you can't put your finger on why.
And you're doing all of it yourself.
You don't need someone to take it all off your hands. You're good at this, you just want someone who knows ecommerce properly in your corner. Someone to think alongside. Someone who can look at what you're working on and tell you honestly: yes, that's the right call, or actually, here's what I'd do instead.
That's what The Partnership is.
The partnership is monthly, high-touch 1:1, with me properly in your business with you.
Not a coaching programme. Not a course. Not generic advice that could apply to anyone.
A real ongoing relationship where I get to know your business, your goals, and your customers and we work on the stuff that actually moves the needle, together.
What you get:
Every month we cover whatever your ecommerce business needs most right now. So that might be:
→ Reviewing your website and finding what's quietly losing you sales
→ Planning and improving your email marketing strategy→ Working through a specific problem you're stuck on
→ Looking at your customer journey and finding the gaps
→ Helping you make a decision you've been going back and forth on
→ Getting into your Shopify or Klaviyo account with you and fixing things in real time
I'm your ecommerce partner, not a VA, not an agency, not someone who sends you a generic monthly report.
I'm someone who genuinely cares about your business growing, who will tell you the truth, and who will be there when you need a fast answer or a second opinion.
Past clients describe it as:
"Like having a pocket superpower on call"
"Like having a lovely, knowledgeable colleague to ask direct questions to"
"She felt like part of my team"
"A calming voice when everything felt overwhelming"
That's what I'm going for. Not impressive. Just genuinely useful, consistently there, and properly across your business.
How it works
Each month includes:
→ One focused call
Your dedicated time each month. We'll work through what's most important right now, strategy, decisions, fixes, plans. Nothing is too small or too big.
→ Slack access Monday to Thursday
Got a question between calls? Spotted something on your site you want a quick opinion on? Drop me a message. I'm there.
→ Eyes on your business
I'll be across what's happening in your shop. When I spot something worth flagging, I will.
→ Light hands-on support
I'm not just telling you what to do, I'll get into your accounts with you when it makes sense. Quick fixes, real-time changes, things that are easier to show than explain.
(For bigger builds and implementation projects, we'll need to scope that out)
Independent brands I've supported as an ecommerce consultant
★★★★★
"Working with Elle on a one-to-one basis has been one of the best decisions I've made for my business. From the very start, the whole process felt easy and collaborative. She goes far deeper than I anticipated, and the results reflect that."
Jennie, Barkworth Reeve
★★★★★
"Working with Elle has been game changing for us. She made practical improvements to our website that not only made it look better but significantly more effective. Most importantly, she empowered us to understand HOW to make these changes so we're now able to do more for ourselves."
Louise, Namoona
★★★★★
"The way she understood what I was hoping for stylistically as well as from the point of view of hierarchies of information was honestly, incredible. Her ability to get under the skin of your brand and help you to communicate better with your customers is second to none."
Helen, Dook
★★★★★
"Elle 100% leads the way and guides and advises in a practical, knowledgeable and organised way. As a small business owner juggling everything, this is exactly what I need."
Sally, IVY
★★★★★
"Elle knows her stuff but most importantly takes time to get to know your business. Always look forwards to our call where we are really productive and also she is always there or the rest of the month to support with small questions to large strategy thinking."
Claire, Claire's Amazeballs
Is this for you?
The partnership is right for you if:
→ You're already making sales (typically £30k-£150k a year) and ready to grow your website channel properly
→ You sell physical products on Shopify, and maybe at markets, wholesale, or a physical shop too
→ You've done a lot yourself and want expert guidance, not someone to take over→
You want close contact and fast answers, not a monthly call and radio silence in between
→ You're an action-taker. When you know what to do, you do it.
It's probably not the right fit if you're just starting out, or if you need full implementation support in that case, get in touch to dicsuss the build.
Your ecommerce fairy godmother
Because you don’t just need information. you need someone who can translate it into real life steps.
I’m Elle, and I’ve spent 15+ years helping small business owners make sense of Shopify, email marketing, and the messy middle of running an online shop, without the jargon, judgement, or overwhelm.
FAQs
How is this different from your membership?
The membership is community-led, a brilliant space to ask questions, learn, and stay supported alongside other founders. The partnership is 1:1. I'm specifically focused on your business, your goals, and your shop. It's a completely different level of attention. Although joining the partnership does give you access to everything included in Ecomm BFF.
What if I’m not very “techy”?
You don’t need to be (and most my clients aren't) I’ll guide you through everything in a way that actually makes sense, no jargon, no overwhelm.
And because we work together, you’ll learn by doing (which is where things really click).
What if I need more hands-on 'doing', like a new theme or email setup?
That's what the build is for. If something bigger comes up during our partnership, we can talk about whether it makes sense to add a project alongside.
What will we focus on, website or emails?
We’ll start with whichever will make the biggest impact first. That might be:
- your homepage
- your product pages
- your navigation
- or your email flows
We prioritise what actually matters to you each month, not everything at once.
How quickly will I see results?
Most people start to feel clearer and more in control very quickly. In terms of results, it depends on:
- what we’re working on
- how quickly things are implemented
But because we’re focusing on the right things, you’ll start seeing improvements much faster than trying to figure it out alone.
What do you mean by 'light hands-on support'?
I'll get into your Shopify or Klaviyo account with you when it makes sense, quick fixes, real-time changes, things that are faster to just do than explain. What I'm not doing is large-scale builds or full implementation projects. Think: partner and ecommerce manager, not VA.
Is there a minimum commitment?
Yes, there is a minimum commitment to start with of 3 months, as it can take this long to build momentum and a good working relationship. Most clients on average stay between 6-12 months.
How quickly can we get started?
Once you apply and we've had a quick call to confirm it's the right fit, we can usually get going within a week or two. This does depend on capacity as I only take on 5 partnership clients at once time, due to the high intensity of the work.
The partnership is currently open
£550 + VAT per month
There are a maximum of 5 spaces available at any time
2 x spaces available from September
Ready to have someone in your corner?
Apply below or book a call and we'll have a quick conversation to make sure it's the right fit for both of us.
