I had a wonderful experience with Elle and her e-commerce support. Elle is a truly genuine and caring person who goes above and beyond to help. The information she provides is incredibly helpful, clear, and practical, making everything much easier to understand and implement.
What really stood out to me is her dedication and kindness. She takes the time to answer every question with patience and care, and even when the scheduled time is over, she still makes sure that all concerns are addressed. That level of commitment and support is rare and deeply appreciated.
I highly recommend Elle to anyone looking for guidance in e-commerce. Her knowledge, professionalism, and genuine willingness to help make a real difference.
Elle's membership is my best monthly investment for my business. Elle is a dream to work with - she is incredibly knowledgeable on Shopify and Klaviyo and lots of things in between. She responds quickly to every question in the Slack group and hosts really helpful, topical workshops. I recently joined Office Hours for the first time and wish I'd been joining from the start. I've gained so much knowledge just through the two Office Hours calls I've joined. In addition, the special workshops Elle hosts on Shopify or Klaviyo topics are invaluable. She explains everything very clearly and walks us through the steps needed (with easy to follow examples) to manage things ourselves. I would thoroughly recommend the Ecommerce Assistant Membership and Community to anyone with a product based small business. Thank you Elle!
This course was the perfect starting point for helping me action a move to Klaviyo - something I'd wanted to do for a while, but never got round to. It was also at the right pace so everyone could understand steps needed, and I'm pleased I now have some flows up and running - and already have some great results.
The Ecomm BFF membership is such an incredible resource and community for small and growing businesses with Shopify stores. It's a lovely community of encouraging business owners (whose stores I've loved browsing for inspiration!), and being able to have all manner of Shopify questions quickly answered by Elle has been unbelievably helpful. It's rare to find someone so knowledgeable in the technical side of Shopify, while also being a complete expert on the more "businessy" side of things throughout the sales funnel, from acquiring new customers with email marketing on Klaviyo, to optimising your product pages for high conversion. And as someone who has the attention span of a goldfish and is a bit rubbish at sticking with any training (and has seen all sorts of pretty questionable resources and courses), Elle's training in the resource hub is probably all you'd ever need not just to get started on Shopify and Klaviyo but to really get the most out of them both to increase sales - it's super clear, easy to digest, and really really comprehensive.
A great, easy to follow and implement course. I was able to understand and follow the steps Elle gave so that I could get started using Klaviyo with Shopify. Elle is kind, calm and patient as well as being incredibly knowledgable. An essential investment, I;m so pleased I did this course.
Really loving the membership lots of great advice and tips and the slack group is perfect for any questions and there’s always great workshops on how we can improve our Shopify and Klayvio. Perfect for small businesses who are managing themselves.
I joined back in Aug / Sept 2025 (I wish I had joined earlier) I joined because my shop had been created by an agency at the time the agency had captured my vision and created something which I would have struggled to create on my own, especially being neurodivergent but I struggled to maintain my shop once the contract was over. Any question I asked was replied with book an extra 1:1 hour and even that was hard work. Navigating my way around the shop that had all the different functions shopify offers was overwhelming. I had followed Elle on IG for a while but was reluctant to join because I thought do I need another membership will it help? As soon as I joined I went into my first office hour with Elle, I was blown away by her shopify knowledge, and her patience to navigate our questions / queries around shopify and email marketing- Klaviyo. I knew this was the right membership for me. Elle also has a community where we can ask questions, and she always comes back with support or solutions. Honestly if you were sitting on the fence like I was then don’t, Elle and her team are so supportive and not only that you have other business owners in there who you can also learn from. It’s the best investment I've made this year! I’m hoping in 2026 I can finally tackle my Klaviyo and squeeze in a 1:1 with Elle to get my shop fully functioning in the right way that’s my goal for 2026, if it’s yours then you won’t regret the membership.
I joined the Ecomm bff in a bit of a tailspin about our ecomm site.
There’s so much advice out there it’s really easy to be so overwhelmed.
I find Elle’s programme incredibly clear and practical; sometimes when you’re running a business you just need someone to tell you what needs to be done (and why) and this programme completely does this.
Honestly one of the most life-changing things I stumbled across whilst setting up my small business. Elle made everything so much easier and I could trust her judgement rather than going in completely blind. Would not start an e-commerce site without it!
I've only recently joined but found a wealth of information to uplevel my website. The only thing that could make it better would be more lives - not necessarily for workshops etc (I've got enough on my To Do List haha) but for quiet co-working. I find this can be really helpful if ever that felt it might be relevant/possible for this group. Otherwise, faultless, really enjoying this space!
The best decision I made this year is sign up for this 6 month pass. I have been burnt by many coaches in the past and for a while I had major trust issues so I tried to figure our everything on my own. I needed technical help with my website and email to bring me more sales and Elle gives me exactly that. I have received more help and support than all of my previous coaches put together and more!
I love the Office hour calls when you can share your problem and you do get the answer you need. The Slack platform is where you get to ask question gets answered within a day sometimes hours! It's an excellent service I think every small business owner needs! Thank you!
I Love it! Elle is so knowledgeable and the office hours calls are great even if you don’t have a question you always learn something.
This course is fab! Easy to understand and implement. I had a couple of questions and Elle is super fast to respond with great hands on advice! My sales have improved already! Couldn’t be happier and will definitely be enrolling on the other courses asap. THANK YOU!
Elle is there to assist with any possible question you have. Her audit on my website is just what I needed and I have had great customer feedback. Thank you!
I'm really happy to be part of this friendly and supportive community. Elle is always quick to help with sensible and easy-to-follow advice whenever I have a question about Shopify or Klaviyo. And the regular masterclasses are a brilliant way to get deeper into particular themes.
This community was the push I needed to start working on the background 'stuff' for my business. I can put my questions in the hub and they'll be answered promptly, and the masterclasses are so useful. Thanks Elle!
I’ve found being a member of Elle’s Ecommerce Assistant Community to be invaluable. Elle’s advice and guidance is always a help. I’ve also found that the community seems to ask the questions I didn’t know I needed to ask and so I’m always learning about my Shopify site and constantly making tweaks and improvements.
This course was excellent!! So useful and easy to get set up for a total newbie to Klaviyo. The templates are a game changer! Elle is so knowledgeable and approachable too.
I joined Elle’s community because I was looking to move website hosts. I couldn’t afford to have someone build the website for me but very much wanted/needed some expert help. The community is perfect. Elle literally took me step by step through the process with the help of her guided tutorials that I purchased to support what I was doing. As a time poor business owner my favourite thing to ask is ‘what are my next 3 steps for X’ and she comes back with the next steps! But there are also a tonne of people in the Slack community who are ready to give you advice/share their experience when you ask stuff. Its just really helpful and as a solo business owner its nice to feel like you’re not alone!
As a small business owner working from home, it's great to be part of a community of like-minded people. I love that we can all share advice, as well as access Elle's amazing pro tips on Shopify / Klaviyo. The calls and workshops are brilliant too. I think it's really good value!
I would highly recommend joining the Ecommerce Assistant Community - not only do you benefit from Elle's expert knowledge of Shopify & Klaviyo but also a whole host of other businesses who have been where you are. I've learnt so much from Elle & the community already and feel as if that's only the tip of the iceberg. It's great to be able to drop in questions, read comments & do tutorials at any time - fitting in with busy day to day lives.
Elle has created a really valuable and actionable space to be a part of. I like how it meets you where you are, everybody is learning at their own pace so you don't feel behind or overwhelmed. You can dip in and out as much as you need. I have learnt a lot, and because of the range of businesses and different questions that come up, you learn from other members too!
In the short time I've been a member I've managed to swap to Klaviyo and start working on email flows. I've made vital changes to my website and got to grips with how to use Klaviyo (something I've put off for a while!) I really enjoy being part of the community.
I must be honest and say I’m not hugely active within the group but it’s invaluable having access to not only Elle’s expansive knowledge and guidance but also other member’s support.
Awesome community that’s such good value for money. Has made a real difference to my website and email marketing. Can’t rate Elle highly enough!!
