Ecomm 360 ✨

Your business has heart, now your ecommerce needs a strategy to match

A 3-month, high-touch experience for lifestyle brand founders ready to transform their online shop or email marketing with expert support, strategic clarity, and zero tech stress.

Are you stuck in the ecommerce guessing game?

  • You’ve got a gorgeous product but your site doesn’t feel aligned

  • You’re DIYing things you were never trained to do - Shopify setups, abandoned cart emails, customer journies

  • You’re piecing things together with tutorials, endless Google searches and YouTube

  • You know you’re missing out on sales, but have no idea where to start to fix it

  • You feel like you’re working against tech instead of with it

“I just want someone to tell me what needs to be done and help make it happen.”

Enter: Ecomm 360 ✨

This isn’t another course or just coaching. It’s hands-on, full-circle support

💚 You don’t just get strategy - you get a partner who implements, supports, and explains it all.

💚 We zoom out to see the full picture and zoom in on what needs fixing now.

💚 You finally feel confident about your site and systems so you start moving forward with confidence.

Think of it as your 90-day ecommerce upgrade with an expert by your side the entire way.

What you'll walk away with

✅ A website or email marketing setup you’re proud to show off

✅ Clarity on what matters and what doesn’t

✅ A plan you can confidently follow, even after we wrap

✅ Tech decisions made for you, not by you

✅ Support that feels like having an ecommerce manager in your back pocket

The 3 'E' method

I'll take you from embarressed to excited about your online shop with my unique ecommerce training framework

Evaluate

I'll perform an audit and brand deep dive, focusing on assessing the current state of your business, uncovering insights and understanding your brand at a deeper level to work out what work needs doing to improve customer experience

Educate

Now you'll start learning the foundations of ecommerce so that you can improve your online shop fundamentals. You’re not an ecommerce expert so you don’t know  what you don’t know. I’ll teach you how to run and manage your online shop effectively.

Enhance

This is where we start to make the changes that will improve your online shop. We take action together and implement strategies that are unique to your brand and will help you move forward confidently and with clarity.

Everything you get in Ecomm 360 ✨

Everything you need. Nothing you don’t.

It includes:

🧠 Inital clarity call
So I can fully understand your vision, tech stack, and ecommerce goals

📋 Brand deep dive
In-depth questionnaire and analysis of your brand, positioning and competitors

🔎 360° website or email audit
Personalised walkthrough with strategic notes, quick wins, and priority fixes

🧭 Private strategy hub
Your go-to dashboard for tracking changes, notes, training links & assets

📹 Kick-off session + 3 x strategy calls
30-min initial plan + 3 deep-dive 90-minute calls, all recorded + transcribed

✅ Action plans + accountability
Clear tasks with guidance so you never feel stuck and no exactly what you and your team need to do

🛠️ Implementation help
I handle the tech tweaks, so you can stay in your creative lane

🎓 Training + tutorials
Custom videos + resource access to fill any knowledge gaps

💬 Ongoing support
Slack/email access throughout the 3 months for anything you need help with

📎 Plus, access to any of my resources, training videos or guides I think you'll benefit from

Does this sound like you?


🌟 You’re a small team or founder running an mission-led product based brand

🌟 You want ecommerce to feel more strategic and less scattered

🌟 You’re confident in your products but not your ecommerce setup

🌟 You care about creating a beautiful experience for you and your customers

🌟 You’ve hit a plateau and need an expert eye to unlock the next level

🌟 You want a smart, kind expert who just gets its

"There was so much actionable advice that felt really exciting and doable and has inspired us to continue bettering our website."

Growing independent brands I've worked with

Why learn from me?

I’m Elle, I specialise in all things ecommerce for small businesses. I created The Ecommerce Assistant to help busy brand owners make more sales on their own websites by teaching them how to use Shopify + Klaviyo.

I've helped over 130+ small businesses selling online with their Klaviyo emails and Shopify websites and I know what makes a great customer experience.

Ecomm 360 ✨ FAQs

Do you only work with brands using Shopify + Klaviyo?

Yes. These are the two platforms I am an expert on as I use them day-to-day. Although a lot of ecommerce strategy is the same no matter which platform you're using the benefit of training with me, is I won't just tell you to add something to your website, I'll be able to take you through how to do it.

Do the sessions follow a set plan?

No. I totally customise each training session to your businesses needs. If you want to talk about Shopify, Klaviyo, or a mixture of the two, I'll plan out what we cover once you have completed your questionnaire and we have our immersion session. Working this way means you get help for the exact problems you are having and I can adapt as we move through the training.

How long do you recommend between calls?

I recommend weekly or every other week if possible, I wouldn't advise leaving more than 2 weeks between calls as this makes it difficult for you to implement and for me to quickly give you feedback. The best timeframe for this service is across about 8 weeks.

How much does it cost + how do you take payment?

Pay in full price is £3,000 or you can choose to pay £1,000 over 3 months. If you want to discuss over payment plans just drop me a message as I am happy to chat.

Can you do any of the work for me?

No, these sessions are about you learning from me and taking all my knowledge to then implement yourself. I'm here for you if you need a check in, pep-talk or for me to look over your work but if you want to outsource to me (which is fine) then we would need to discuss my done-for-you services.

What if I need more time?

If you feel you need more time at the end of our sessions just let me know and I can let you know ways we can continue to work together. But just remember, you can't learn everything there is to know about Shopify or Klaviyo in just three months, but I can ensure you know what is critical for your business to move forward right now

What small businesses have you worked with?

I've worked with a huge variety of small businesses, from net curtains to handmade chocolate, t-shirts to homewares. I don't have a niche and I love the variety of clients I get to work with.

When can we get started?

Typically I book around a month or two ahead of time, but I try and keep my contact page and emails up-to-date. If you have a certain deadline in mind just get in touch and we can talk more.

What founders say after Ecomm 360 ✨
"It's been a joy to work with Elle from start to finish. She held our hands as we've learnt and implemented her recommendations. The fact we can access recordings of our sessions means we have a really tailored bank of knowledge to refer back to. It has made a really mystifying and overwhelming process very straightforward and doable."
— Winter's Moon
"Elle has been such a help with our new website, super knowledgeable about Shopify and the customer experience and a much more personalised approach than an agency."
— Baa Baby
"She's been instrumental in guiding us how to make our website so much more user-friendly as well as ensuring our products and brand story were front and centre. Elle's super easy to talk to and made every session productive and inspiring. She explained everything to us clearly and gave us clear next steps - we always felt excited after talking to Elle to action the advice we received."
— Smith & Goat

Your 360° ecommerce upgrade starts here:

Ecomm 360 ✨ is a high-touch, limited-capacity offer for founders who are ready to invest in clarity, conversion, and ease.

One-time payment of £3,000

Or pay monthly:
3 monthly payments of £1,000
6 monthly payments of £500

Payment plans are available

Let’s make your shop feel as good as your products 💚

You don’t need more tutorials or more duct tape

You need a partner who knows what to fix and how to make it simple.